Refund & Exchange Policy

We hope you love every piece you receive. If not, we're happy to assist with an exchange under the following conditions.

Exchanges

We accept exchanges for:

• Incorrect item received
• Defective item
• Size exchange (subject to stock availability)

Exchange requests must be submitted within 7 days of receiving your parcel.

Items must be:

• Unworn
• Unwashed
• In original condition
• With all original tags attached
• Free from perfume, stains, makeup, or odours

Items that do not meet these conditions will not be accepted.

Refunds

We do not offer refunds for:

• Change of mind
• Incorrect size selection
• Colour preference
• Sale, promotional, clearance, or discounted items

Refunds will only be issued if:

• The item is unavailable after purchase, or
• We are unable to fulfil an approved exchange.

Where applicable, refunds will be made via the original payment method.